Rachel Taylor's Blog

The Latest News…Presenting And Selling Yourself
The new and updated training course is available and as popular as ever. In either half or full-day format, the contents include:

• How to control your impact on others, including the psychology of first impressions and what your body is saying about you
• The design of your presentation; from start to finish
• A chance to practice and feedback on your delivery
• Dealing with nerves
• Instruction on how to enhance your voice – whether that’s help with projection for quietly spoken people or if you’d like to improve the tone to make your voice more appealing to the listener

The option to video your presentation is included and I’ll give you a copy on a disc following the course for you to keep. Drop me a line here for more information.

Great News…The Body Politic Talk Is Still Available!
After an exciting election, you’ll be pleased to hear that the ‘How To Win An Election’ talk is still available. It’s currently offered as a 1-hour talk/workshop depending on your preference. So you and your team can get involved as much or as little as you like. Take a look here for more information and contact me as soon as possible to discuss your booking.

The Training Products
The Be Heard communication training programmes are designed to help you improve and make the most of your communication at all times. The tuition packages include:
• Presentation Skills Education
• Body Language Skills – Click here to read the first lesson for free
• Sell Yourself, Sell Your Product

The most popular coaching modules include ‘Powerful Perspectives’ - learn to exercise your authority. Check out more information on the site.

Be Heard can give you specialist voice coaching which is especially helpful for public speakers, presenters, teachers and those who depend on their voices. Read my thoughts on how important the voice is and hear about how I was blessed with the loss of my voice and its subsequent rehabilitation. Read about the benefits gained from that experience in my other blog entries.

T’s And C’s
Please note that the initial discussion is free. I will send you a proposal following our meeting for your unique development programme. All products are available as one-to-one coaching or for small groups of around 2-6 people. (I find smaller groups are more effective for this training.)

Thank you for reading! Be Heard Coaching and Training: www.be-heard.biz

Hello from Be Heard!
What a fantastic gift to the body language reader - a General Election!

With that in mind, I am hosting training talks which include information on what our politicians are saying with their non-verbal body language.

This is not only interesting, but will give you training to help you know how to interpret what you see around you.

Is Your Communication Working?
Wouldn’t it be nice to know if your communication was working effectively? In fact even if people are telling you that they are fine and happy with what you’re discussing, offering or selling, there are some very easy and effective ways to tell for sure.

In this training talk I’ll give you the tools to help you learn the basics of non-verbal language interpretation with a uniquely political spin, including examples and games to help you learn and test your new skills.

I’ll give you foundation in how the brain works and directs all of our movements - whether we like it or not. I’ll provide you with a guide to follow which will tell you if people are comfortable with you and what you are telling them. And also I’ll give you information including whether the smile you see is the real thing or a fake!

Please contact me to get your in-house training date booked.
You can get in touch with me via the website or click this link to email me now.

Ways To Connect
Please join my Facebook discussion group and connect via Twitter and LinkedIn.
Thanks for reading, Be Heard Coaching and Training

Hello again from Rachel Taylor at Be Heard.

Be Heard specialises in helping you with your communication skills. I look at how you can best improve your communication and interaction with others. This involves tuition about things like rapport building and people reading, otherwise referred to as body language or non-verbal communication. This will really help you understand how well your communication and message are being received and understood by others.


The Latest News…Pants on Fire!
There is one thing I help people learn which always attracts a great deal of interest when I mention it and that is - how to identify when someone is lying to you.

Sometimes you can sense awkwardness when someone is a very bad liar; you get the sense that they’re not being truthful with you. They shift about and look very uncomfortable. They are the obvious liars, but would you know if one of your colleagues or employees was deceiving you? Wouldn’t it be helpful to know earlier rather than much later when more problems are caused for you and your company?

Well, there are some very reliable ways to detect the liar and this subtle skill can be taught in hours rather than days or weeks. So if you feel that this ability would be of benefit to you, not only in your work but in your private life then please contact me to book your sessions. I’ll give you tools from the ground up, along with plenty of practice to ensure that you are doing your very best to spot the deceiver. Drop me a line here for more information.

Inspirational People
Just recently I have been so thankful to have met several people who have been a strong source of inspiration to me. For one reason or another they have overcome adversity and have emerged from their challenges new people; stronger people.

Be Heard prides itself on helping others find their voice and share their uniqueness with the world, so…We Want To Hear Your Story… Do you or someone you know have a story to tell? And how has your challenge made you stronger and thrown new light onto your existence? We are offering you the chance to tell your story and ! Please contact me by reply – don’t be shy! There may even be the chance to share your story with the world via the website.


The Training Products
The communication training programmes are designed to help you improve and make the most of your communication at all times. Check out the links below. The tuition packages include:
• Presentation Skills Education
• Body Language Skills – Read the first lesson for free here
• Sell Yourself, Sell Your Product
You can also learn to exercise your authority; check out the information on powerful perspectives here.

Be Heard will also help you learn how to make a good first impression and if that’s not enough give you specialist voice coaching which is especially helpful for public speakers, presenters, teachers and those who depend on their voices to do their work. Read more on how important the voice is here and hear about how I was blessed with the loss and subsequent rehabilitation of my voice and the benefits gained from that experience here.

Please contact me to discuss your requirements and note that the initial discussion is free. I will send you a proposal following our meeting for your unique development programme. All products are available as one-to-one coaching or for small groups of around 2-6 people. (I find smaller groups are more effective for this type of training.)

You can get in touch with me via the website or click this link to email me now.

Other Ways To Connect
Please join my Facebook discussion group and connect via Twitter and LinkedIn. For vocal demonstrations take a look at my Singing Channel on YouTube. And it would be great to get together at the Kent2020 on 22nd April. Just request a meeting; the networking facility has just become available.


Thank you for reading!

Be Heard Coaching and Training: www.be-heard.biz

We’d hate to see you go, but if you really want to unsubscribe, please email unsubscribe@be-heard.biz

The Latest News… Body Language Tuition
I am privileged to be able to say that I have now given many of my clients the People Reading Bug! I always stress to the people I’m working with that it’s so important to know what others think of your communication. And that means, what they really think. It’s very helpful to know when someone is not saying what they really mean. Albert Mehrabian found that the total impact of a message is:

• 7% verbal (words)
• 38% vocal (tone etc)
• 55% body language/non-verbal

Therefore, when people are giving you information about what they are thinking and feeling the majority of that message will be coming to you via their body and their tone of voice. There is not as strong a link between our emotions and our words – speaking a lie is easier to do, for example. So do you know what your clients are really saying to you? And could you head-off a problem before it escalates?

I am currently offering interactive one-to-one coaching sessions along with group training for companies. The format will give you the information you need along with video examples to help you hone your skills. I can have you effectively reading people within hours, not days or weeks! Drop me a line at info@be-heard.biz for more information.

Presenting and Selling Yourself at Networking Events…The Be Heard Networking Training Module…
What many people are asking me at the moment is, ‘How do I improve my networking skills? I go to loads of events and get no business’.

I’m asked this so many times that I have designed a networking training module. It takes you through the fundamentals of communication, rapport building, how you present yourself, what on earth you say to represent what you do in a succinct way which makes you come across as organised and professional. What you do with your voice; ensuring you can be heard at these often busy events is a challenge in itself – I can help with projecting your voice too. All this in a half-day training module; just email me info@be-heard.biz for more details.

The Training Products
The training programmes are designed to help you improve and make the most of your communication at all times. Please contact me to discuss your requirements. All products are available as one-to-one coaching and for small groups of around 2-6 people. Please note; all initial discussions are free. I will send you a proposal following that meeting for your unique development programme and requirements.

Please contact me to discuss your requirements. You can get in touch with me via the website or email info@be-heard.biz now.

Thank you for reading!

Be Heard Coaching and Training: www.be-heard.biz

Vigilance And Awareness
‘You see, but you do not observe’ – Sherlock Holmes.

Generally we are bad observers of our world and our surroundings. In a study by Simons and Chabris, 1999 a man in a gorilla suit walked out in front of a group of students while other activities were taking place. Half of the students didn’t even notice the gorilla suited-man come and go.

To become good people readers we must develop what is known as ‘situational awareness’; the sense of where one is at all times. If we are unaware we not only miss out on useful information, but you will not pick up and be able to protect yourself against potential problems and risks.

To increase our awareness we must make an effort, it is a conscious and deliberate act which takes regular practice, like working a muscle.

Peripheral Vision
Without moving your head or eyes, take in all of the things that you can see. Using just your peripheral vision you will easily find it possible to see more than you first thought. You will be using this to notice your environment and the people in this field of vision. You will easily be able to watch the clues that people are giving you without giving away the fact that you are subtly viewing them. You are easily able to take in a whole body without moving your head and giving yourself away.

Please contact me if you'd like more information on this! info@be-heard.biz

Be Heard specialises in teaching people communication skills. We'll start by helping you become more self-aware and to do this we look at your current communication style along with the other factors which determine how you are interacting with others now.

Armed with this information we can then look at how you can best improve your communication with others. This involves rapport building and people reading, i.e. body language interpretation. This will really help you understand how well your communication and message are being received and understood by others.


The Latest News… Be Heard is blogging its message all over the Internet!

Not only is information available on the blog section of the Be Heard website but I’m also posting information, articles and products on these sites:





Plus there’s a group on Facebook which I’d love you to join. Get discussing the things you like, hate and would love to overcome and address with us!



Powerful Perspectives

Like many businesses you’ll find that some of your services and products really stand out and for January there was a definite desire to learn how to communicate with power and authority.

As I tell my clients, authority is all about what you do with your body and your voice, not the content; i.e. not what you say. As the psychology professor Albert Mehrabian found, the total impact of a message comprises of:

• 55% body language/non-verbal
• 38% vocal (tone etc)
• 7% verbal (words)

Therefore, we could conclude it’s the way that you look and how you say what you say. Not what you actually say.


The Power Programme

The demand for help in this area has been so great, that I am now offering a specialist coaching programme to help people find their own authority. This is not as simple as it may seem. I have found that people are simply not used to having, nor are they comfortable with wielding power. Unfortunately power has become a dirty word and I often substitute it for authority, command, influence, control – any word that turns on an inner light bulb or rings an internal bell with the person I’m coaching. Once over that first hurdle, then the barriers can be further broken down and we address what specifically works well for them. This entails finding a level of authority which is right for them. And it’s so important to point out that this level is different for everyone and most crucially feels different to everyone.



All Communication Programmes From Be Heard include …

…the option to video record our session which will help you focus on exactly how you’re coming across. Now, this is painful for some! But once you are over the initial embarrassment hurdle, you can objectively identify what’s working and what’s not working for you. I’ve found that this is by far the short cut to learning how to communicate well quickly and it’s important to note that many people have no idea at all how they are coming across. So it makes sense to be clear about what you do well and what you need to improve. I’ll give you a copy of your DVD which you can keep and refer to. It’s a great reminder of how far you’ve come and how much you’ve improved too!


Presenting And Selling Yourself

January’s busy schedule also included teaching presentation skills at a local school. I was fortunate enough to work with a very energetic and enthusiastic group of young ladies who were full of ideas and fun things that they were itching to present to the rest of the group. It was a pleasure to work with such a dynamic group of individuals and they were positive exemplars of the younger generation who seem to be getting a lot of bad press these days.



When working with anybody on their presentation skills the key thing to remember is that you must be you, completely and entirely you. If you learn nothing else at the end of our session on how to present yourself well, then that’s it. Your most valuable lesson and any nerves that you have will be reduced right there. After all, you cannot fail at being yourself can you?




The Sell Yourself - Sell Your Product Training Course
The Complete Guide to Reading People and Projecting Yourself Well to Maximise Sales…


In this course I will give you an overview of all the skills you’ll need to consider in order to communicate to the best of your ability and leave the competition standing. The course gives you a greater insight into human behaviour and brain processing in order to enhance communication with others and in turn deepen your understanding and awareness of yourself.

You can use this information to improve all aspects of your life, read attitudes and emotions, aiding communication and connection.

To see the full course contents take a look at my course summary here.



The Training Products

The training programmes are designed to help you make the most of your communication at all times. Please contact me to discuss your requirements. All products are available as one-to-one coaching and for small groups of around 5-6 people. Please note, all initial discussions are free. I will send you a proposal following that meeting for your unique development programme.


Coming Soon…The products under development and available for Spring 2010 are:

• Persuasion techniques – understanding people’s motivation to agree and say yes to your message; use them to enhance your communication.

• My brand new voice audio programme to repair, boost, grow and reach your spoken voice’s potential.

Please contact me to discuss your requirements. You can contact me via the website or email me at info@be-heard.biz now.

Thank you for reading!

I just thought I’d let you know about my exciting new course, entitled:

Sell Yourself; Sell Your Product - The Complete Guide to Reading People and Projecting Yourself Well to Maximise Sales

We will cover all the things that you need to know in order to come across to the best of your ability and leave the competition standing.

• Do you have a sense following important new business meetings that you could have done better?

• Do you find that you’re not getting the work even though you’re doing all you think you can to close the deal?

• Would you like to learn the skills to make the most of you, your first impression and your products and services?

• Do you want to bring in more clients that you ever thought possible?


Then this course is for you!


In this day-long, crammed to the max training course you will learn:


• How to put together your message effectively and deliver it with confidence and conviction

• How to ensure that you and your product are both warmly received

• How to speak your client’s language

• Communicate your message quickly and effectively



The course also gives you a greater insight into human behaviour and brain processing in order to enhance communication with others and in turn deepen your understanding and awareness of yourself. You can use this information to improve all aspects of your life, read attitudes and emotions, aiding communication and connection.


And if that’s not enough, you will also learn how to:


• Read a handshake

• Build strong business connections with rapport skills

• How where you sit in a room can make or break a meeting


In addition, by the end of this day-long training course you will:

• Know yourself a little better so that you can express yourself efficiently and congruently

• The right words to use and the right way to say them

• The art of conversation

• What your body is saying about you

• Enhanced listening skills

• How to be cool, calm and confident – effortlessly!

• Enhanced rapport building skills – how to read people, sense what they’re thinking and communicate your message; selling your product or service irresistibly

• Design and deliver a slick business pitch when you need to


Courses delivered in-house to suit you and one-to-one coaching is available.


What are Be Heard’s clients saying?
“Rachel has helped me dramatically improve my presentation skills taking my existing style and totally rebuilding it so that I am much more confident when presenting to large or small groups. This has already paid dividends with an improved referral rate from more recent presentations.” Steve Tancock.

"Rachel has an incredible talent that will truly help you get the best out of your voice and some. Her techniques have really helped me have more control over my voice. A true master at work, thank you Rachel." Simon Jordan.


Please contact me for more information – why would you wait? I look forward to working with you very soon.
Rachel Taylor

Now available here

Albert Mehrabian found that the total impact of a message comprises of:

• 55% body language/non-verbal
• 38% vocal (tone etc)
• 7% verbal (words)

So we could conclude it’s the way that you look and how you say what you say. Not what you actually say.


What to do with your body - the 55%
1. Lean as if you are alert and interested in whomever you’re communicating with.
2. Feel powerful, grounded and relaxed in the body - how you feel will affect how you are coming across.

Voice – 38% of the impact of your message:
You don’t have to boom to command authority, a quiet delivery can often convey the same amount of influence. If it’s a good, measured delivery and not a shy or timid approach then that’s fine.


For a full copy of this article or to work with me on perfecting your authoritative approach please contact me via the website, leaving a contact email/number. Skype lessons freely available.
www.be-heard.biz

Remote vocal sessions now available via Skype!
Click Here

Low Breath

I always sang and sang strongly from a very early age. I had no hint of vocal problems and then, following a particularly long stretch of vocal practice; I was learning some big opera arias at the time; I noticed some tightness in the throat. The sound was unaffected and I didn’t set any store by it. A little after that I noticed that I started to lose some volume in my singing voice and that I was mostly singing in falsetto. Not that I really knew what that meant at the time. Still, I didn’t really worry about it. Never having any vocal problems I had no concept of troubles in that area. I certainly didn’t stop singing either. On I went. It first became plain that there were serious problems when I sang one day and a wobble had crept into my voice; a wide vibrato which appeared in the sound, coupled with a sore throat. This was the swan song of my voice and soon after that my speaking voice went sharply downhill within days. I was singing strongly (and badly) for 2-3 hours each evening and speaking all day for work. It was no wonder that I developed voice problems.

I went to see my doctor and described the symptoms; he signed me off work for 2 weeks and told me to be silent. So what happened to my ‘indestructible’ voice? Not only was I struck dumb physically, but emotionally I was crushed too.

I was a natural singer and started to sing in earnest from age 11. I had bought a Barbra Streisand album with my pocket money and fell in love with it. I quickly picked up on the words from repeated plays and learned the tunes too. I absorbed it effortlessly because I loved it so much. I loved Barbra’s graceful musicality and beautiful tone; they went straight to the heart. Very soon I started to sing the songs each day and my parents were struck at my vocal development at such a young age. These are my earliest memories of singing. My true communication and expression started here at age 11. Before then I sang Chrissie Hind songs in the playground on request. I did a fair impression of Chrissie for a little kid! But it was with Streisand’s album that I started to express ‘myself’ through music. There was no imitation; it was me coming through the medium of music.

Through a long period of searching for vocal exercises that would repair, regenerate and strengthen the voice; following lots of work and patience I rebuilt my voice pretty much from scratch. And from those exercises I took the fundamentals, stripped them down to the basics and developed this easy to follow system that can be used by speakers to bring their voices back to life.

It can help you increase volume without straining; relieve soreness; dryness and hoarseness. It will allow you to be able to speak for long periods without discomfort. The benefits and knock on effects are that it will help you convey a clear message and make a better impression on your listeners.

My vocal issues and subsequent rehabilitation and restoration is the reason why this audio programme has come into being, but it is the expression of the self that comes through the voice that gives the work validity. I have designed it for the spoken voice, but it can easily be adapted for singers alike. I always say, voice is voice. Producing sound through the vocal cords is an extension of you and keeping your voice for your lifetime is of prime importance. Because throughout those 2 weeks when I was signed off work, wondering whether my voice would ever return, I realised how precious this instrument is. As Earl Nightingale articulated, we place little value on things that we are given free. We only attach value to the things we pay money for. The truth is that you can always replace the things you buy. You can’t replace the things you get free. Your voice is precious and the only one you’ve got. It makes sense to look after it, nurture it and allow it to grow allowing the true potential of the voice to shine through.

Please contact me to receive this training product:
theprogramme@be-heard.biz

Check out my article here:


http://ezinearticles.com/?Reshape-and-Design-Your-Voice---Who-Are-You-and-Who-Do-You-Want-to-Be?&id=3021970


There will soon be an audio programme available to buy/download to start your journey towards stronger and healthier voice production.

Please contact me if you'd like to be notified when it's available and please do subscribe to my RSS feed.

Rachel.